Answers about Beamtrace

SEO is about ranking in a list of links. AI visibility is about being named in an answer. When someone asks an assistant for the best plumber in their city, they get two or three recommendations and no list to scroll — you are either in that answer or invisible.

The two overlap but are not the same. A site can rank on page one of Google and still never be mentioned, usually because the assistant cannot reach it, cannot parse it, or cannot tell what the business actually does.

Beamtrace generates an initial set from your business profile — what you do and where you operate — and groups them by topic. The aim is to propose the prompts people are most likely to use when looking for a business like yours.

On the Prompts page you can add your own prompts, delete ones that do not fit, and add or rename topics. Editing the text of an existing prompt is not supported yet — delete it and add the wording you want instead. Adding the questions your sales team actually hears is usually the single best improvement you can make to your tracking.

Right after setup. Once your business is researched and prompts are generated, Beamtrace runs an initial scan, so you can read real answers about your business on day one.

After that, refreshes are scheduled automatically. How often new data arrives depends on your plan — every three days on Starter, every two on Growth, daily on Premium. A single run tells you where you stand today; a few weeks of runs tell you which way you are moving.

The score is the share of your tracked prompt runs where AI answers mention your business, expressed from 0 to 100. For example, if you track 20 prompts and AI mentions you in 8 of them, that is 8 ÷ 20 = 0.4, so your score is 40.

In Improvements, findings from your site are turned into individual tasks, each covering one change in one place, so you can honestly mark it done.

Every task explains what to change, where, and why it affects whether AI answers recommend you.

Yes — a task you would rather not handle yourself has a “Fix it for me” option, which sends it to the Beamtrace team to implement on your behalf.

Competitors are not the ones you would name — they are the businesses that AI answers actually put next to you for your tracked prompts. That list is often surprising, and it is more useful than one you would write yourself.

You can star up to three of them as key competitors to follow closely. A business that has never appeared in your results cannot be added manually.

Reputation covers what is said about your business rather than whether you are mentioned: the themes and qualities associated with you, health scores per area, and your Google Maps reviews classified into those areas.

It matters because being mentioned is not automatically good. If answers consistently describe you with a weakness a competitor does not have, that is a content problem worth fixing.

Open AI visibility — the score and trend show whether you are gaining or losing ground over time, and which prompts moved.

For a weekly summary by email, turn on the digest under Account → Notifications. It covers score changes, key competitor moves, new mentions and sources, and progress on site issues, and you can choose which of those to include.

Star up to three key competitors so you can follow them closely on the competitors view. Watch whether they start appearing on prompts where you used to win, and whether your score is drifting down while theirs climbs.

Turn on key competitor moves in the weekly digest under Account → Notifications if you want an email when that shifts.

Results normally appear soon after setup, so an empty account usually means something interrupted it rather than that you are still waiting. Open the Prompts page first — if there are no prompts, your site could not be read well enough to generate them.

Still nothing? Email [email protected] with your domain and we will look at it directly.

Your business name, category, and location are researched from your website, so this happens when a domain does not clearly state what the business does or where it operates. Those fields are not editable in the app yet — send us the correct details and we will fix them for your account.

Worth treating as a signal rather than only a bug: if we misread your site, AI systems likely do too.

Open AI visibility and look at which prompts changed. A drop usually comes from one of three things: a competitor published something that now gets recommended instead of you, the assistant changed how it answers a prompt, or something on your site broke and a page it used to read is no longer readable.

Small week-to-week movement is normal — keep working through Improvements and watch the trend over a few weeks rather than reacting to every bump.

Being reachable in a browser is not the same as being usable as a source. Answers are built from pages and profiles that can be crawled and parsed, so blocked crawlers, thin pages, or a site that never states plainly what you do and where all keep you out.

Work through the tasks in Improvements, and check the external signals they point at — listings, profiles, and reviews are often what decides whether you get named.

There are three plans — Starter, Growth, and Premium — billed per account. They differ in how often your data refreshes and in how much you can track. See current prices on the pricing page.

Not yet — each account tracks one website today. Multi-site support is on the roadmap. If you need a second site sooner, email [email protected] and we will help.

The trial runs for 14 days and needs no credit card to start.

You can add a card any time under Account → Billing — your trial keeps running until it ends. Worth doing before the trial runs out so monitoring does not stop.

You can cancel any time under Account → Billing. Cancelling stops future charges and keeps your account running until the end of the period you have paid for.

We send your prompts to an AI assistant with web search enabled, the same way a customer would ask, and record what comes back. Nothing is installed on your site, and we do not need access to your analytics, hosting, or CMS.

The only thing we read from your own site is what is publicly available — the same content a crawler sees.

No. Your prompts, answers, and account data are not used to train AI models — ours or anyone else’s. We use them only to run Beamtrace for your account.

No. Nothing is installed on your site, and we do not need access to your analytics, hosting, or CMS. The only thing we read from your own site is what is publicly available — the same content a crawler sees.

No. Beamtrace does not edit your site, publish pages, or push changes to your hosting or CMS. Tasks in Improvements are recommendations you apply yourself — or you can ask the Beamtrace team via “Fix it for me”, and only then would changes happen with your involvement.

No. Your prompts, answers, scores, and account data stay inside your account. Other Beamtrace customers cannot see them.

We keep your data while your account is active, and for as long as we need it for contractual, legal, or reporting obligations. Deleting your account initiates deletion of its data, subject to those legal retention requirements. The full picture is in our privacy policy.