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AI Reputation Management for ChatGPT

Manage your brand’s reputation in ChatGPT

Beamtrace pulls in your reviews and ChatGPT's current read on your business, scores each area, and shows you which one is dragging your reputation down — and where to start fixing it.
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From score to action

See where your ChatGPT reputation is losing ground — then close it

Beamtrace checks your reviews and reputation signals against what ChatGPT says about your business, flags the weak spots, and turns each one into something you can act on.

Find what's pulling your score down

See which business areas and reviews are pushing your AI Reputation Score.

See the full context

Every weak area links back to the actual reviews behind it, along with the strengths and concerns ChatGPT is picking up on.

Work on what's costing you most

Business-area scores roll up into your overall score, so you can see which one is holding the total back before touching the rest.

Reply and track the shift

Reply to the reviews, then watch that area's score — and your overall AI Reputation Score — move as new reviews come in.
Root causes

What's shaping ChatGPT's view of your business

Beamtrace looks at two sides of your ChatGPT reputation: how complete your review signal is, and how well the summary ChatGPT builds from it holds up against reality.

Make your reviews visible to ChatGPT

Cover the raw signal ChatGPT draws on: review volume, recency, reply activity, and whether each business area has enough feedback behind it.

Beamtrace checks:

  • Review volume and rating trend

  • Review recency and reply status

  • Business-area coverage

  • AI Reputation Score movement

Make your reviews visible to ChatGPT finding poster

Make ChatGPT's summary accurate

ChatGPT generates this summary directly from your reviews and website content — check whether what it calls a strength and what it flags as a concern match reality.

Beamtrace checks:

  • Reputation summary accuracy

  • Business-area scores

  • Watchouts with no reply or fix logged

  • Recurring complaints

  • Freshness of the reviews

  • Score-band movement after a fix goes in

Make ChatGPT's summary accurate finding poster
Workflow

Manage reputation in ChatGPT with 3 steps

1. Add your business poster

1. Add your business

Link your website and get your initial AI Reputation Score and report.

2. Get reputation data across ChatGPT and reviews poster

2. Get reputation data across ChatGPT and reviews

Explore key data: your overall score, the reputation summary, business-area scores, and the reviews behind them.

3. Reputation monitoring poster

3. Reputation monitoring

Track your reviews, ratings, and how ChatGPT portrays your business, with alerts when something shifts.

FAQ

More platforms

Manage reputation for other AI platforms

See how the same reviews and reputation signals play out across other AI platforms.